Innovative Client Technologies Blog

Innovative Client Technologies has been serving the New York area since 2016, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Happy Global Wellness Day! Is Your Tech Working For or Against You?

Happy Global Wellness Day! Is Your Tech Working For or Against You?

Today is Global Wellness Day. As such, we wanted to invite you to consider a few ways to prioritize not just your mental and physical well-being, but your digital well-being as well. After all, technology is what keeps us connected to the world at large… and if we don’t approach it appropriately, it can create some challenges that we should all want to avoid.

Let’s talk about some simple best practices that can help promote workplace wellness and a healthier balance in our lives.

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How a CRM Can Transform Your Customer Interactions

How a CRM Can Transform Your Customer Interactions

One of the most significant advantages of operating as a small or medium-sized business is that you can provide more personalized attention to your customers, unlike larger enterprises and corporations. However, you need the right tools to make these interactions as effective as possible. With the right customer relationship management tool, or CRM, your business can dramatically improve sales, marketing efforts, and customer satisfaction.

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A Simple Guide to Handling a Business Data Breach

A Simple Guide to Handling a Business Data Breach

A data breach—when a company’s sensitive data, from customer details to company secrets to financial information, is exposed—certainly isn’t a good thing for any business to experience. Once an organization knows it’s happening, it’s time to go into panic mode.

While this is an understandable response, it is crucial that you are prepared with a strategy to navigate such a situation should it ever arise.

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4 Lessons You Need to Learn About IT ASAP

4 Lessons You Need to Learn About IT ASAP

We live in a time where all business owners should have some working knowledge of technology, but this lesson is often learned only after the fact. Sometimes it takes a crisis to thrust one into action, but we’re here to help you take the first step. Today, we have four lessons that you can learn about business technology today to hopefully prevent a crisis somewhere down the road.

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How Tech Debt Will Hold Your Business Back from Seeing Success

How Tech Debt Will Hold Your Business Back from Seeing Success

While it might be tempting to take advantage of deals, sales, and even “free” technology, it’s crucial that you acknowledge you’re losing something valuable as a trade-off. The problem with tech is that “cheap” and “quick” doesn’t translate to “effective” and “valuable.” If you’re not careful, you might find yourself a victim of “tech debt,” an issue that can create serious problems for your business.

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How to Make Sure Your Vendors Are as Secure as They Say

How to Make Sure Your Vendors Are as Secure as They Say

You rely on your vendors to conduct business, but these vendors are just as susceptible to cyberattacks as your business is. How can you make sure you’re working with vendors who prioritize security? That’s what we’re covering in today’s blog.

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A Practical Guide to Managing Shadow IT in Your Business

A Practical Guide to Managing Shadow IT in Your Business

Shadow IT may have a pretty cool-sounding name, but its impacts on your business are anything but. The term “shadow IT” describes any technology used in the business setting without the express knowledge and go-ahead of the IT department. While it may be common, it certainly isn’t good… despite often having the best intentions behind it.

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How to Win Back Customers After IT Issues

How to Win Back Customers After IT Issues

Let's be honest, technology can sometimes cause big headaches for businesses. Maybe your main computer system crashed right when you were busiest, or you had a scary data problem. These tech troubles can frustrate you and your customers.

Remember Y2K, around the turn of the millennium? It was a time when everyone worried that all computers would crash. The whole thing actually made many companies upgrade their tech and get better prepared. The lesson is that even big technology problems can lead to good changes.

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The Medical Industry Relies on a Lot of IT

The Medical Industry Relies on a Lot of IT

Step into any modern medical facility, and you'll witness a complex interplay of human expertise and sophisticated technology. From the front desk to the operating room, information technology is not just a convenience; it's vital for nearly every aspect of patient care and operations. 

Consider the intricate systems within a hospital or clinic. When these systems function the way they are designed to, information flows efficiently, decisions are well-informed, and patient outcomes benefit. If this system falters, however, the impact can be immediate and significant.

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Mac Transplants’ Guide to Virtual Desktops

Mac Transplants’ Guide to Virtual Desktops

A powerful feature built into Windows that can significantly enhance your daily workflow and organization: Virtual Desktops.

We often discuss how technology can be better leveraged for productivity. Many individuals, perhaps familiar with the "Spaces" feature on macOS from their personal devices, might be pleased to discover robust similar functionality within the Windows operating system. This feature, known as Virtual Desktops, is designed to help you manage your digital workspace more effectively.

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