Innovative Client Technologies Blog

Innovative Client Technologies has been serving the New York area since 2016, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What to Do Before (And After) a Data Breach

What to Do Before (And After) a Data Breach

One of the biggest myths out there related to cybersecurity is that criminals only go after the big enterprises. Why should they care about your small operation, anyway? In reality, cybercriminals love to attack small businesses to take advantage of their weaker security infrastructures. If you’re not careful, this could lead to serious losses for your business stemming from a loss of trust, legal fees, and operational downtime.

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You Need to Temperature-Proof Your Business, Starting with Its Infrastructure

You Need to Temperature-Proof Your Business, Starting with Its Infrastructure

The climate is a weird, weird thing… and when you introduce it to your critical business tech, things only get weirder. Extreme temperatures are harmful to technology at whichever end of the spectrum you’re talking about, hot or cold.

In short, the wrong temperature conditions can kill your tech prematurely.

This makes it essential that your business IT is properly prepped for such extremes, regardless of which end of the spectrum seems more likely. That’s where we can help.

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5 IT Mistakes That Reset Your Progress (And Your Profits)

5 IT Mistakes That Reset Your Progress (And Your Profits)

Did you know that industry data suggests that the average small business loses over $10,000 per year simply by making “common-sense” IT decisions that lack a long-term strategy? In fact, most IT decision-makers look at technology as little more than a utility, like water or electricity, rather than a competitive advantage. IT is not a cost to be minimized; it’s a way to get ahead (and stay ahead), and it’s time to fix the mistakes you’ve made in the past.

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Three Disasters That Could Shut Down Your Business

Three Disasters That Could Shut Down Your Business

What is the actual price tag of a worst-case scenario? Most business owners view IT as a safety net, something that only needs to be there to catch them when things break. But here is the cold, hard truth: If you are waiting for the crash to happen before you take action, you have already lost.

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Why Your Business Needs an IT Roadmap Today

Why Your Business Needs an IT Roadmap Today

Let me pose a (hopefully) hypothetical scenario: your business has relied on your server since 2019. Each and every day, it handles every request that your business has had of it, but on an otherwise uneventful Tuesday, it suddenly conks out, dead as a doornail. So, what do you do?

This is just one example of why an IT roadmap is a non-negotiable need for modern organizations. That still leaves an important question… what should this roadmap include?

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The 3-2-1-1 Rule Adds an Extra Layer of Security for Your Redundancies

The 3-2-1-1 Rule Adds an Extra Layer of Security for Your Redundancies

Backups are a common subject in IT and in business alike. You can think of them like your spare key or the spare tire, where they are the emergency fix for when you do something silly or something unexpected comes along. But with business, the stakes are higher, and when your company’s data is at risk, a simple backup approach—unlike the spare key or spare tire—is not going to be enough.

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Don't Let Your Office Move Become an IT Crisis

Don't Let Your Office Move Become an IT Crisis

Relocating your office is a major milestone, but treating your IT infrastructure like just another box of supplies is a recipe for a Monday morning meltdown. The difference between a seamless transition and a week of lost productivity often comes down to early planning. If your company is eyeing a new space in the next six-to-12 months, avoid leaving your technology to chance.

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How Agentic AI Supercharges Your HR Department

How Agentic AI Supercharges Your HR Department

Certain departments consistently struggle with IT, and one of them is Human Resources. HR is one of many departments that only works when you can ensure consistency. HR might be the people-centered part of your business, but when they are buried under compliance forms, payroll disputes, and other challenges, it’s easy to see why burnout is so prevalent.

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Don’t Make These Three Common Errors While Adding VoIP Capabilities

Don’t Make These Three Common Errors While Adding VoIP Capabilities

We talk about VoIP like it’s a magic bullet for small businesses—and it often is. But here is the catch: it is not a set-it-and-forget-it solution. To get the actual value out of your investment without driving your employees and clients to the brink of frustration, you need precision and planning.

If you are looking to upgrade your communications, here are three critical implementation hurdles you need to clear to ensure your transition is seamless.

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Make Your Life Easier with These 3 No-Brainer Managed Services

Make Your Life Easier with These 3 No-Brainer Managed Services

One of the inevitabilities of starting and operating a successful business is that your IT infrastructure will eventually outgrow itself. While you might have been able to start operations with just a couple of people, the same network that used to work just fine is likely bowing under the stress of additional employees and workstations. If you want to build a sustainable and reliable infrastructure, it’s best that you rely on experts who can help your company stay as competitive as possible, regardless of how much you grow.

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