Innovative Client Technologies Blog

Innovative Client Technologies has been serving the New York area since 2016, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Should Efficiency Get In the Way of Due Process?

Should Efficiency Get In the Way of Due Process?

Technology is a double-edged sword: it supercharges business efficiency but also equips organizations like law enforcement with unprecedented power. Setting aside the immediate ethical debate, it is crucial to understand the sophisticated technologies certain agencies are leveraging in their operations; specifically, the advanced AI and data-mining platforms, such as those created by Palantir.

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Is Your Backup Just an Expensive Paperweight?

Is Your Backup Just an Expensive Paperweight?

Be honest: Do you have a real plan for the day your server goes dark? We're not talking about a little glitch—we mean a full, sudden stop due to a failed disk, a nasty strain of ransomware, or an accidental keyboard slip. For too many businesses, the "plan" is just that dusty external drive they plug in at closing time. This isn't a strategy; it's a prayer, and one that will go unheard when you need it most.

That false comfort is your biggest IT blind spot, because if a simple copy-paste job was enough, we wouldn't see businesses vanish after a single data incident. Stop crossing your fingers and let's get you a recovery plan that actually works.

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The History, Pros, and Cons of Digital Design's Most Commonly-Used Icon

The History, Pros, and Cons of Digital Design's Most Commonly-Used Icon

It's one of the most recognizable icons in modern digital design: three short, horizontal lines stacked neatly together. You've seen it countless times, representing the main menu on nearly every website and application. Sometimes it transforms into three dots—a "kabob" menu, if you want a fun fact, but its function remains the same: it's the gateway to everything your site has to offer.

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How to Stop Time Theft and See Everything

How to Stop Time Theft and See Everything

For all its benefits, remote work has certainly created some challenges. One major issue is the lack of visibility you have over your employees and the ramifications that could result.

While it is critical to cultivate trust in and with your employees, you also need tools to monitor progress and hold your team members accountable. Let’s talk about some of the issues you may discover once we give you the visibility you need.

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How Manufacturing IT Prevents Pricey Maintenance and Repair

How Manufacturing IT Prevents Pricey Maintenance and Repair

Manufacturing equipment costs a pretty penny, so you naturally expect it to drive profits and yield a return on investment. Yet, how often do these machines break down and cost you more than they should? By the time the red light turns on that tells you something’s wrong, you’ve already wasted precious time that you could have been saving with proactive, preventative maintenance.

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How to Keep Your IT From Holding You Back

How to Keep Your IT From Holding You Back

Many businesses think of IT as nothing but an expense, often represented by losses on your budgeting reports. You might dump countless dollars into your IT only for it to eat it all up without providing any discernible return on investment. Here’s the truth about IT: when it’s managed properly, it can represent opportunity and investment rather than expense.

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The Secret (and Dangerous) Tools Your Team Is Hiding From You

The Secret (and Dangerous) Tools Your Team Is Hiding From You

Let’s assume that, as a responsible business owner, you’ve established standard operating procedures for your employees to follow—including the tools they can officially use in the course of their tasks. That said, there is always the chance that someone encountered an issue and independently investigated and “fixed” it.

If anyone is using an unapproved tool or an external account to access and manipulate your business data, you have a problem… a problem known as shadow IT.

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Don’t Skimp on the Antivirus. Here’s Why

Don’t Skimp on the Antivirus. Here’s Why

Antivirus is great and all, but it’s important in business to acknowledge that not all solutions you implement are equal. What seems like a good deal could actually put your business at risk. If your antivirus isn’t reliable, you can’t continue with business with the assurance that everything will be okay.

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A Hard Look at Your On-Premise Server

A Hard Look at Your On-Premise Server

Many modern businesses rely on in-house server hardware, enjoying the perceived sense of security it provides. After all, you can see it, you can touch it, your data is literally at arm’s reach… what could happen?

Well, a brownout… and that’s just for starters.

While there are many benefits to an in-house infrastructure, there are also many shortcomings. For one, your business is among the most dangerous places to store your data.

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Before You Can Implement AI, You Need to Be Sure Your Business is Ready

Before You Can Implement AI, You Need to Be Sure Your Business is Ready

You can’t wake up anymore without hearing something about AI, and in the business world, there’s almost a sense of peer pressure around it. Nowadays, you have to be using AI, or your business will be left behind… or at least, that’s the narrative.

While we are in no way discouraging you from adopting AI, we are saying that moving forward without a plan is likely to waste your money. For AI to work the way you want and need it to, you need to have done the homework and laid a foundation for success.

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